Sade Wallace (pronounced Shah’ Day) is from Oklahoma City, Ok, and after completing high school, she decided to continue her academic journey in Arizona. She started her professional career at Caremark RX (currently known as CVS Health) in 2006, working in the Prior Authorization department for FEP (Federal Employees Program) BCBS. She received her associate’s degree in business in 2011 from Scottdale Community College and became a certified pharmacy technician (CPhT) in 2014. After achieving these milestones, she advanced within the Prior Authorization department in which she served fifteen and a half years. While in that department she acquired and enhanced her customer service, leadership, business, and clinical pharmacy technician skills. In 2021, she had the opportunity to function as an Associate Manager for CVS Health’s Workforce Initiative department in which she partnered with internal and external organizations to provide workforce development opportunities. In April of 2024 Sade accomplished finishing her bachelor’s degree in business administration from the University of Arizona – Global Campus. Sade is now the Patient Support Administrator for Spectrum Medical Care Center, and she is thrilled to utilize her knowledge and experience to assist patients and lead her team to success.